Peptide Pro

Privacy Policy — Peptide Pro

Legal

Last updated: 25 June 2026

Operator: Peptide Pro (Peptide Pro.com) | Privacy: privacy@Peptide Pro.com | Support: support@Peptide Pro.com

Who we are

Peptide Pro (“we”, “us”, “our”) operates this website at Peptide Pro.com. For any privacy queries, contact privacy@Peptide Pro.com.

Scope

This policy explains how we collect, use, disclose and protect personal data when you browse our site, create an account, place orders, or interact with our support and marketing. It applies to visitors and customers in the UK, EEA and elsewhere, subject to local law.

What personal data we collect

Identity & contact: name, email, phone, optional WhatsApp/Telegram handle, billing and shipping addresses, account username.
Order & payment: order details, totals, currency and transaction references. Card and bank details are handled by our payment providers — we do not store full card numbers or bank credentials.
Account data: hashed login credentials, order history, saved addresses, preferences.
Support: messages, attachments and photos you send us.
Technical: IP address, device/browser information, cookies and analytics events.
Marketing: newsletter opt-in status and engagement, where permitted.

Why we collect it (legal bases)

Provide the site & services (accounts, cart, checkout, fulfilment) — contractual necessity.
Fraud & security — legitimate interests and legal obligation.
Support & order communications — contractual necessity / legitimate interests.
Analytics & improvements — legitimate interests (and consent where required).
Marketing — consent where required; you may opt out at any time.
Legal compliance (tax/accounting; sanctions screening by payment providers) — legal obligation.

Service providers

Hosting / CDN / security: Cloudflare and our hosting provider process IP and traffic data for performance and protection.
Payments: our PCI-compliant card and bank-transfer payment providers process payment details on their own systems and may perform fraud/compliance checks. We receive confirmation references and transaction metadata only.
Shipping: our fulfilment and carrier partners receive the name, address and contact details needed to deliver your order and provide tracking.
Email / messaging: our email and automation providers process contact details and engagement metrics if you opt in.

Who we share data with

We share data with the providers above solely to operate our site, process orders, deliver communications and meet legal obligations. We do not sell personal data. We may disclose data where required by law, to enforce our terms, or to protect rights, property and safety.

Retention

Accounts & orders: while your account is active and as required for tax/accounting (typically up to 6 years where applicable).
Support tickets: normally 24 months after closure unless needed for disputes/compliance.
Analytics: per provider settings, or aggregated sooner.

Your rights

Under UK GDPR / EU GDPR (and similar laws) you may have rights to access, correct, delete, restrict or object to processing, and to data portability. Where processing relies on consent you can withdraw it at any time. To exercise your rights, email privacy@Peptide Pro.com; we may need to verify your identity. UK/EEA residents may also complain to their local data authority (e.g. the ICO in the UK).

International transfers & security

Where personal data is transferred outside the UK/EEA we use appropriate safeguards (e.g. adequacy decisions or Standard Contractual Clauses). We apply technical and organisational measures appropriate to the risk (encryption in transit, access controls, monitoring). No method of transmission or storage is 100% secure; keep your account credentials confidential.

Children & research-use notice

Our site is intended for adults. We do not knowingly collect data from children. Products are sold for laboratory research only — please do not submit health information related to human application; such data will be deleted.

Changes & contact

We may update this policy to reflect changes in our practices or the law; the “Last updated” date will change accordingly. Questions: privacy@Peptide Pro.com. Postal: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.